Resilience and Assertiveness Training

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Training Courses for Students at Kriterion Projects

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Resilience and Assertiveness Training

Including lunch or dinner

Former Kriterion member and trainer Zelah and her team will guide you in developing skills to confidently handle challenging situations and difficult clients.

Have you ever experienced feelings of uncertainty or confusion? Do you know how to set your boundaries? What do you do if a colleague behaves awkwardly or if a client is aggressive, drunk, or discriminatory? This training will give you insight into your own behavior, so you can respond more effectively in challenging situations.

Because knowing how to act under stress is a skill that will benefit you for the rest of your life.

Sign up before December 13th!

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I was very nervous when I first started working here, a softer landing through a training course could have really helped me.

-Quote from a former student

A resilience training is important, not only for self-confidence but also for the responsibility you take on.

-Quote from a former student

Why this training course?

The need for a training course in assertiveness and resilience comes from the feedback we received during evaluation discussions with former members of the Kriterion projects. In these discussions, several recurring themes emerged that highlight the importance of these skills in the workplace.

Many former members mentioned that, despite their motivation and dedication, they sometimes didn’t know how to act and felt uncertain in those situations. This supportive training is therefore the first course we want to offer through the Kriterion Academy.

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What you will learn

During this interactive and informative training, ‘Resilience and Assertiveness,’ we will work together on various situations.

You will learn, among other things:

  • Better understand yourself:
    recognize your primary stress reactions and those of others;
  • Handle discomfort and aggression in the workplace:
    respond professionally to inappropriate behavior;
  • Set boundaries and confront: 
    communicate clearly and effectively;
  • React in a de-escalating and empathetic way:
    maintain control of the situation by adapting;
  • Act stress-resilient: 
    learn to stay calm under pressure and still take effective action.
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Meet Zelah and the traing team

Zelah

I’m Zelah (1986), a psychosocial therapist, trainer, and coach, and I have my own practice in Amsterdam. Before I found this work, I explored many different paths. I tried various studies and spent 2.5 years traveling solo, experiencing different lifestyles while working on permaculture farms, in a Buddhist temple in New Zealand, and as a safari guide in Australia.

During my time as a student in Amsterdam, I was accepted into Kriterion in 2008 (after applying twice). A dream come true! I immediately joined the board and organized the International Student Film Festival Cinestud in 2010. Although I was highly motivated, I also felt uncertain. How do you have difficult conversations? How do you deal with irresponsible colleagues? My personal and professional lives often intertwined. Guidance to discuss these challenges would have been incredibly helpful.

I look forward to working with you in the coming period on your personal and professional growth.

Leonie

Engaged, warm, and entrepreneurial. I enjoy connecting people with their environment. I work as a garden and food forest designer to make our world a bit more sustainable and beautiful, and as a trainer and coach in personal development at various organizations.

Frauke

In the 15 years I worked in the hospitality industry, including in Curaçao, I experienced and learned a lot. About different cultures, teamwork, setting boundaries, and dealing with difficult customers or colleagues who had a very different perspective on the world. Because I moved frequently as a child, I began studying others from a young age. It became natural for me to care about others so that I knew how to feel comfortable around them. While this has brought me many insights, it also sometimes creates tension when it comes to setting my own boundaries. I have worked on becoming more aware of this and continue to invest in recognizing and maintaining my boundaries.

Since becoming a trainer and coach, I’ve been using my knowledge to cover topics such as giving feedback, resilience, communication, and dealing with change.

What you will get

At the Kriterion Academy, it’s all about learning and doing. You will gain practical experience, receive a certificate of participation, and take part in a 6-week challenge to immediately apply your new skills. With the support of our trainers, you’ll be ready to continue developing yourself and give your CV/LinkedIn a boost!

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Professional

trainers

The training is developed and conducted by Zelah (former Kriterion employee) and her skilled team of trainers.

Practical

experience

Learn not only the theory, but also practice directly in realistic situations. Expect an interactive training where you will do plenty of hands-on exercises.

Physical

certificate

A tangible proof of your expertise and professionalism, and a great addition to your CV.

6-Week

challenge

After the training, you will put your new skills into practice. You and your buddy will inspire and support each other. The trainer team will work with you and is always available to answer any questions.

6-week challenge

After the training, you will have the opportunity to immediately apply everything you’ve learned through a personal challenge. This is a task you choose yourself, where you can practice your new skills in a real-life situation. The goal is to help you grow and build confidence in applying what you’ve learned.

During this phase, the trainer team will be there to support you. They will provide guidance, answer your questions, and assist you if you encounter any obstacles. This way, you not only gain theoretical knowledge, but also practical experience that you can truly benefit from.

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 Questions about signing up, please reach out to contact@kriterionacademy.nl

Location & Practical Information

The training takes place next to Studio/K at Timorplein 24 and lasts 4 hours. Lunch or dinner will be provided at the location.

Submit a Case
If there is something you’d like to address, you can email a case to Zelah. Do you find something challenging in the organization where you work? Or do you have a personal situation you’d like to share?

Our goal is to make the training as relevant as possible to what you’re experiencing. Feel free to share whatever you’d like. You can submit a case up to 2 days before the training.

Mail your case to Zelah

Frequently Asked Questions

Where will the training take place?

The training takes place next to Studio/K at Timorplein 24.

How long is the training?

The training lasts 4 hours. Lunch or dinner will be provided at the location.

Is this training mandatory?

This varies by project; we have allowed the boards to tailor this according to the needs of their associations.

How can I cancel my attendance if I am unable to attend?

Then send an email to contact@kriterionacademy.nl and include your manager in the CC.

Do I need to prepare anything or bring anything to the training?

You don’t need to prepare anything for this training. If there is something you’d like to address, you can email a case to Zelah. For example, if you find something challenging in the organization where you work, or if you want to share a personal situation.

You may bring a notebook and pen if you’d like to jot down anything during the session.

I have another question, who can I contact?

Send an e-mail to contact@kriterionacademy.nl

The Kriterion Academy: Training Courses for Students at Kriterion Projects

The Kriterion Academy offers a unique program of training courses specifically designed for students participating in the various Kriterion projects. These courses are aimed at supporting students during their work period and provide both practical tools and opportunities for personal development.

During their time at Kriterion, students not only have the chance to develop their professional skills, but they are also guided in their personal growth. Whether it’s improving communication, building self-confidence, or working effectively in a team, the training courses are designed to help students get the most out of their work experience and use it valuable for their future career.

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